Still have questions?  Please reach out to us here.

Still have questions?  Please reach out to us here.  This is our primary form of communication, and you can expect a response within 1-2 business days (and often much sooner).  We regularly monitor M-F, 8am - 4pm pst

Omorpho Home

Omorpho Customer Support

Omorpho Blogs

Omorpho Help Center, US

To ensure quality service, we ship our G-Vests (+ Packs) exclusively via UPS. &#xA0;For the remainder of our products, we ship exclusively via national carriers - ie UPS, FedEx, USPS, and DHL.&#xA0;If you know that USPS cannot deliver to your specific address, please reach out to us <a href="https://contact.gorgias.help/en-US/forms/n5g043d2">HERE</a> promptly after placing your order, and we can arrange for this to be shipped via another carrier. &#xA0;

To ensure quality service, we ship our G-Vests (+ Packs) exclusively via UPS.  For the remainder of our products, we ship exclusively via national carriers - ie UPS, FedEx, USPS, and DHL. If you know that USPS cannot deliver to your specific address,

What carriers do you use?

Shipping and tracking

Based on my given sport / activity, how do I know which product to choose?

What is the science behind Gravity Sportswear?

How do I pick the right G-Vest size?

How do I adjust the fit of the G-Vest?

What is the weight of the G-Vest options? Is the weight adjustable?

How does the G-Vest Icon work with the G-Pack?

Do OMORPHO products run true to size?

How do I care for my OMORPHO gear?

What materials are used in Gravity Wear?

Are your products made from sustainable materials?

Can I use my G-Vest for swimming?

Do you offer unweighted gear?

Based on my given sport / activity, how do I know which product to choose? copy

How do I pick the right G-Wear size?

Product & Fit

How can I confirm my order was placed?

Can I edit or add anything to my order?

How do I edit the shipping address on my order?

How do I cancel my order?

What if the product I want is out of stock?

For pre-orders, why am I required to pay before shipment?

Order info, updates & cancellations

What is the cost of shipping my order?

Do you ship Internationally?

What if I need delivery to an apartment or office building that is difficult to access?

How long will it take for my product to arrive?

Do you partially ship available items included in a pre-order?

How do I track my order?

What is Route Package Protection, and what does it cover?

What if my order has not arrived?

What’s your return policy?

How do I start a return?

What is the status of my return?

Returns & Rebuys

Do you offer gift cards?

Can I return purchases made with a gift card?

How do I check the balance of a gift card?

How do I redeem the gift card?

Can I print the gift card?

How do I deliver the gift card to the recipient?

Does the card expire?

Can I use a gift card on discounted items?

What if I lose my e-gift card or the email with the code?

Gift Cards

Can I pay with HSA/FSA?

How do I pursue a partnership or media opportunities with OMORPHO?

Can I take my G-Vest thru airport TSA screening?

What is your pricing policy?

Was that OMORPHO gear in the new movie HIM, directed by Jordan Peele?

Where can I share ideas?

Do Omorpho products come with a warranty?

How do I sign up for 10% insider discount?

What is your fraud prevention policy?

Is the original G-Vest compatible with the G-Pack?

Other

What carriers do you use?Updated 8 months ago