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How long will it take for my product to arrive?Updated 2 months ago

For fulfillment:
On Monday - Friday, our warehouse fulfills orders within 24 hours during, and often faster (ie if it arrives before noon on a given day, it will go out same day). 

For shipping timing:

For standard shipping within the contiguous 48 states, the estimated arrival of your product is 3-8 business days.  The delivery time is directly related to the proximity of your address to our fulfillment warehouses (ie the majority of our product is located in Las Vegas, NV ..and a small amount in Allentown, PA)

For expedited shipping within the contiguous 48 states, the estimated arrival of your product is 1-4 business days. Note: expedited shipping is not guaranteed for Hawaii, Alaska, or US Territories.  

A few additional notes on tracking info:

  • Some carriers (especially FedEx) may not update tracking for 5–7 days, particularly on long-distance shipments (like Las Vegas to the East Coast). This is not ideal and is out of our control, but please trust your order is progressing.
  • For our heavier items (G-Vests / Packs), we ship exclusively via UPS to ensure the most reliable and timely delivery. Because UPS does not deliver to PO Boxes, we enourage you provide a physical (non-PO Box) address at checkout.  Orders submitted with PO Box addresses may experience delays and cannot be guaranteed with our aforementioned delivery timeframes.
  • Occasionally, tracking may only show “Label created” or “Shipment info sent”. These often get resolved within 5-7 business days.  If there is not update, we follow our policy below.
  • For orders in the contiguous US -- If your tracking hasn’t updated after 12 business days, please reach out to us HERE, and we’ll help coordinate a reshipment.
  • For all other orders (ie Hawaii, Alaska, APO, International) -- please note that the tracking may go dark for 15-20 days.  If your order has not arrived in this time, please reach out to us HERE, and we’ll help coordinate a reshipment.
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